Gift Processing Coordinator

Title: Gift Processing Coordinator (PT)

Reports to: Assistant Director of Development

Department: Development (Fundraising)

FLSA status: non-exempt

OVERVIEW

Mercy Street exists to cultivate mutually transforming relationships with inner-city youth through Christian mentorship. Our vision is to create a multicultural, multiethnic, multigenerational movement of God’s people that work together for his glory and the good of the city and beyond.

As a vital part of the Mercy Street Development team, the Gifts Processing Coordinator role is ideal for a savvy, experienced, detail oriented individual that is process driven, and committed to excellence in donor relations. The Gifts Processing Coordinator’s main focus is recording and processing of contributions and ensuring all gifts are promptly and accurately entered and acknowledged. The Gifts Processing Coordinator role responsibilities may also include but is not limited to written donor communications, donor database management, conducting research and deriving insights from input data to provide suggestions and/or implement best practices for the ministry to reach its goals, and other duties as assigned.

EDUCATION, EXPERIENCE AND SKILL REQUIRED

• Bachelor's degree in English, Journalism or other related discipline with heavy emphasis on writing or High School diploma with five or more years experience in business or non-profit administration and/or revenue handling.
  
• Two or more years experience in business or non-profit Administration.
  
• Excellent persuasive written & verbal communication skills.
  
• A high degree of confidentiality and discretion.
  
• Database management experience.
  
• High attention to detail and process.
  
• Great interpersonal skills, demonstrated ability to work well within a team, cross-functionally, and with internal and external clients over broad demographics.
  
• Ability to affirm and consistently demonstrate a commitment to our cause, statement of faith, and a passionate connection to our mission and vision.

KEY RESULT AREAS

MINISTER OF THE GOSPEL: All roles with Mercy Street are first and foremost considered to be a Minister of the Gospel. Each position furthers Mercy Street’s religious mission by:

• Following Jesus Christ and setting an example for others through their lifestyle.
• Exhibiting a passion for sharing the Gospel with others.
• Being willing and able to explain the message of the Gospel to kids and families of Mercy Street.
• Being willing and able to counsel, shepherd, and disciple kids and families of Mercy Street in a manner consistent with the Bible.
• Being willing and able to explain Mercy Street’s beliefs and Statement of Faith in person or over the phone to kids and families of Mercy Street.
• Being ready, willing, and able to lead or contribute to distinctly Christian activities (including, but not limited to, worship or staff chapel).

GIFT PROCESSING, DONOR DATABASE MANAGEMENT AND OTHER FUNDRAISING SYSTEMS

• Record checks, EFTs, online and in-kind donations in the donor database.
• Accurate and timely execution of gift acknowledgements. Ensure that donors and supporters are appropriately acknowledged throughout the year and at special events.
• Update and maintain donor database and related reporting, online giving platforms, and development related policies and procedures in accordance with ministry standards and best practices.
• Document and update status of all grants in the donor management system.
• Produce giving reports as requested.
• Assist development team members with recording donor interactions and assigning tasks in donor management system(s).
• Document and monitor donor pledges and notify development team members of status regularly to ensure payment pledges are received.
• Reconcile all donations, pledges, and awards with accounting as needed.

ASSIST DEVELOPMENT TEAM WITH DONOR COMMUNICATIONS & STEWARDSHIP

• Assist development team with the planning and execution of the Annual Luncheon, North Texas Giving Day, End-of-Year Campaign, and other fundraising events throughout the year to ensure excellent donor stewardship.

• Proofread marketing materials including newsletters, direct mail appeal letters, annual reports, event communications and other solicitation materials to ensure communications consistency.
  
• Create and prepare for distribution annual tax receipts for all donors.

OTHER DUTIES AS ASSIGNED

• Serve on appropriate committees: attend staff meetings, and other staff functions.
• Strengthen teamwork, collaboration. alignment, morale, transparency, credibility, and trust throughout the ministry.
• Fulfill necessary tasks, projects or roles as assigned.